Privacy Policy

1) What information is collected:

Information that You provide to Us for the purpose of registering with Us including Your:

• Name;
• Address;
• Telephone Number(s);
• Email Address;
• Any other information that You choose to provide.

Information relating to any transactions carried out between You and Us on, or in relation to, This Site. Including:

• Name and address of buyer;
• Delivery Name and Address;
• Product name(s) and/or Service name(s) bought and quantity;
• Date of Order;
• Date of dispatch;
• Any other information that You choose to provide.

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2) Using Your Personal Data:

Personal data submitted on this website will be used for the purposes specified in this Privacy Policy or in relevant parts of the website.

We may use Your personal information to:

• Administer the website;
• Send to You the Goods, or Services, purchased via the website;
• Send statements and invoices to You, and collect payments from You;
• Send You email notifications which You have specifically requested;
• Deal with inquiries and complaints made by, or about, You relating to the website.

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3) Disclosures:

We will not, without Your express consent, provide Your personal information to any third parties for the purpose of Direct Marketing.

All Our website financial transactions are handled through Our payment services provider, PayPal. You should only provide Your personal information to PayPal after reviewing the PayPal Privacy Policy (available at www.PayPal.com). We will share information with PayPal only to the extent necessary for the purposes of processing payments You make via our website.

We may disclose information about You to any of Our Officers, and Employees, insofar as is set out in this Privacy Policy.

We may disclose information to employees, in order to fulfill orders, such as passing your address to our shipping/dispatch department.

In addition, we may disclose information about You:

• To the extent We are required to do so by law;
• In connection with any legal proceedings, or prospective legal proceedings;
• In order to establish, exercise, or defend, Our legal rights(including providing information to others for the purposes of fraud prevention and reducing credit risk);
• To the purchaser (or prospective purchaser) of any business or asset, which we are (or are contemplating) selling.

We suggest that you also read our Disclosure Statement which refers to Our Site Content and Our Site Advertisements.

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4) Security:

All of Your payment method details are kept secure by PayPal. PayPal uses the highest level of data encryption currently available, to keep Your Credit Card, Debit Card, and Bank Account numbers and information secure - we do not have access to that information.

Any information that we hold about You, will be kept secure, on Password- and Firewall-Protected computers. Our Office computer is password protected, and all files containing all, or some, of Your information are also password protected and encrypted with 256-bit encryption technology.

You are responsible for keeping Your Password and User Details confidential. You should not share Your login details with anyone, as You are responsible for all purchases made via Your login/account.

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5) What is never asked for:

You will never be asked for:

Your Password(s);

Debit Card details;

Credit Card details;

Bank Account details;

By any means whatsoever, including but not limited to:

• Email;
• Writing (Conventional Post);
• Telephone;
• FAX (Facsimile);
• Text (SMS);
• In person;

Any such requests should not be entertained, do not click on any links in emails where any of the above information is requested - such emails are called "phishing" (as in fishing) emails.

If You are ever asked for any of the above details, by anyone claiming to be from or associated with SIMsurprise.co.uk, by any means, do not give out any of Your details. Please contact Us and let Us know, providing as much information as possible. Such emails for example, are called "spoof" emails.

The only time You may be asked for credit/debit card details will be after You have proceeded to checkout at which point You will be taken to the PayPal website which is protected by the highest level of encryption currently available on the internet. Ensure that when You enter Credit/Debit Card or Bank Account details, the web address in Your browser begins with: https (s referring to secure).

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6) What We Do Not Store:

We do not store:

Credit card details;

Debit card details;

Bank account details;

These details are held, and processed, by PayPal, who have their own Privacy Policy.

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7) Related Policies:

We suggest you also read our Cookies Policy.

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