Forgotten your Password ?

Losing or forgetting our passwords for our online favourites can sometimes be overwhelming.

Help is at hand.

In the box below, please enter the email
address you used when you created
your account.

Complete the "Prove you are human" puzzle.

Then click the Submit button.

A verification code will be sent to you.

Once you have received the verification code, you will be able to choose a new password for your account - letting you login and access SIMsurprise special areas again.

Items marked * are required.