Forgotten your Password ?

Losing or forgetting our passwords for our online favourites can sometimes be overwhelming.

But please do not despair - help is at hand.

In the box below, please enter the email address you used when you created your account, complete the "Prove you are human" puzzle, then click the Submit button.

A verification code will be sent to you via eMail.

Once you have received the verification code, you will be able to choose a new password for your account - letting you login and access SIMsurprise special areas again.

Items marked * are required.