simsurprise.co.uk Contact Policy

This Contact Policy explains expectations on Your Contact with Us

When You send Us a message / submission You will be expressly required to agree to this Contact Policy


Points ListThis Contact policy explains the following:

  • Terminology
  • What information is collected and stored when You send Us a Message
  • Using the information collected when You send Us a Message
  • Access to the collected information when sending Us a Message
  • Downloading information collected when You send Us a Message
  • Deleting information collected when You send Us a Message
  • Courtesy and Acceptable Language
  • Contact Policy Reviews
  • Contact Policy Updates
  • Contact Policy Date Of Writing

Terminology

"We" "Us" "Our" - means and refers to simsurprise.co.uk

"You" "Your" means and refers to the person sending Us a message / submission; the peron reading this Contact Policy;

"Message" "Submission" means and refers to the written message You send to Us using Our Contact Form. The words "Message" and "Submission are interchangeable.

"Site" "Website" means and refers to simsurprise.co.uk

simsurprise.co.uk can also be written as, and referred to as, SimSurprise.co.uk either with or without the preceeding www.


What Information is collected and stored when You send Us a Message

When You send Us a Message / Submission We collect and store the following information:

  • Your Name
  • Your Username
  • Your unique User ID
  • Your email address
  • Date of sending message
  • IP address used when sending Your Message
  • Unique Message ID - this is assigned when You send Your message
  • Message Subject
  • Message body

Using the information collected when You send Us a Message

We use the information collected when You send Us a Message / Submission for the purpose of replying to Your Message / Submission to Us and for detecting potential fraud.


Access to the information collected when You send Us a Message

You can gain access to the information collected when You send Us a Message by:

  • logging in to Our Website, and then
  • navigating to "My Submissions" link in the "Account" mainmenu tab - this will list all of Your messages to Us - subject to "Deleting information collected when You send Us a Message" below;

Downloading information collected when You send Us a Message

You can download any message You have sent to Us by:

  • Logging in to Our Website, then
  • Navigating to "My Submissions" link in the "Account" mainmenu tab - this will list all messages You have sent to Us
  • In the list of Your messages You can choose which Message(s) to download by selecting the download / pdf icon (pdf) at the end of the corresponding message line - subject to "Deleting information collected when You send Us a Message" below

Deleting information collected when You send Us a Message

You can delete one or more message(s) you have sent to Us by:

  • Logging in to Our Website, then
  • navigating to the "My Submissions" link in the "Account" mainmenu tab - this will list Your messages sent to Us - subject to one or more message having not been deleted previously;
  • in the list of still stored messages, at the end of each line listing a message is the facility to delete the corresponding message by means of clicking the "Delete" (delete) icon;

Note:

Once You have chosen to delete a message - the corresponding message and all of its corresponding information collected is irretrievably and irrevocably deleted forever and for good.


Courtesy and Acceptable Language

All Messages / Submissions, and the Message / Submission "Subject" line should be written using polite, courteous language.

Use of the following language types will not be tolerated - this list is not exhaustive and only intended to give examples;

  • Rude
  • Foul
  • Grotesque
  • Hateful
  • Derogatory
  • Racist

Contact Policy Reviews

This Contact Policy will be reviewed at regular intervals.

A review does not mean that any change has occureed.

If any changes have occurred, the date of the changes will appear in the next section of this Contact Policy.


Contact Policy Updates

This contact Policy may be updated at any time.

This Contact Polciy was last updated: 20th January 2021


Contact Policy Date Of Writing

This Contact Policy was written on: 20th January 2021.


Downtown San Francisco

Visiting Downtown San Francisco ?

Before you go, you might like to visit . . .

DowntownSanFrancisco Module Image

Cookie Control

Non-essential cookies are currently disabled.

This can be changed at any time by selecting "Allow Cookies".